“I just want to say a huge THANK-You to Emma, Jackie and the rest of your team for all the hard work, commitment, patience and achieving a positive settlement for my mum’s claim last year.

 When we spoke to you in 2018 we were completely oblivious of what we would face, how long it would take or what we had to do to get a positive outcome for Mum and we really had no idea what a positive outcome even looked like. It was a terribly difficult time for us and the only thing we were certain of was that something had to be done!

Emma your knowledge, wisdom, guidance and willingness to listen gave us the support and encouragement needed to help Mum adjust to what has been one of the biggest challenges in her life. Thank you for letting me vent when I needed, explaining things as many times as I needed and for never at any point putting any pressure on Mum. I can’t begin to explain how grateful I am that you communicated with us so we could assist Mum throughout the process, there are simply no words to describe the difference that alone made for us.

Again, Thankyou Emma “