BURKE & MEAD LAWYERS PTY LTD ABN 82 133 396 657 ‘Burke Mead Lawyers’ respects your right to privacy and is committed to protecting the privacy of our customers and website visitors. We adhere to the National Privacy Principles outlined in the Privacy Act 1988 (Cth). This policy explains how we collect and handle your personal information.
Collection of personal information
Burke Mead Lawyers may receive and store personal information that you enter onto our website, provide to us directly, or give to us in other forms from time to time.
You may provide personal information to allow us to send you information, provide updates, and process orders for products or services. We may also collect additional information at other times, including but not limited to when you provide feedback, information about your personal or business affairs, change your content or email preferences, respond to surveys and promotions, provide an online review, financial or credit card information, or communicate with our customer support.
Additionally, we may collect any other information you provide while interacting with us.
We reserve the right to record telephone calls and keep them on file in the same way that we store emails and other correspondence. Burke Mead Lawyers collects personal information for the purpose of conducting our business, managing our website as outlined in our terms and conditions, providing and improving our services to you, and promotional and marketing activities. We may also collect personal information to disclose it to suppliers or other third parties.
How do we collect it?
Use of Personal Information
Burke Mead Lawyers may use the personal information collected from you to provide you with information, updates, and our services. We may also inform you about new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
Burke Mead Lawyers may contact you through various means, including but not limited to phone, email, SMS, social media, or mail. We may use your personal information to make our services smarter, faster, more secure, integrated, and useful to you. We use collective learning about how people use our services, as well as feedback provided to us, to troubleshoot and identify trends, usage patterns, activity patterns, and areas for improvement of our services.
We may use your personal information to provide you with direct marketing materials and information.
We may also work with third parties who help us improve the services we provide to you. This assistance may include consulting, sales, and/or technical support to deliver improvements for you. We may share your information with these third parties in connection with the assistance they are providing to us, such as to help with marketing and promotions. We may also share information with these third parties where you have agreed to the sharing.
Disclosure of Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors to the extent reasonably necessary for the purposes set out in this policy. Personal information is only shared with a third party when it is necessary for the delivery of our services.
We may also disclose your personal information to other law firms to help you with legal inquiries that fall outside of Burke Mead Lawyers’ area of expertise. In some cases, we may need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, during legal proceedings, or in response to a request from a law enforcement agency.
We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Burke Mead Lawyers, our customers, or third parties.
Information we collect may be stored, processed, or transferred between parties located in countries outside of Australia from time to time. If there is a change in control of our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permitted by law, our user databases along with any personal and non-personal information contained in those databases. This information may be disclosed to a potential buyer under a confidentiality agreement. We will only disclose information in good faith and when required by the circumstances listed above.
Security of Personal Information
Burke Mead Lawyers is committed to ensuring the security of the information you provide to us. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to protect and secure the information and prevent it from being misused, interfered with, lost, accessed without authorization, modified, or disclosed.
Access to your Personal Information
You have the right to request details of any personal information that we hold about you, as outlined in the Privacy Act 1988 (Cth). A small administrative fee may be required for this information. If you would like a copy of the information we have on you or believe that any of the information we have is incorrect, outdated, incomplete, irrelevant, or misleading, please contact us at [email protected].
To protect your personal information, we may ask you to provide identification before releasing any information.
In certain circumstances specified in the Privacy Act, we reserve the right to refuse to provide you with information that we hold about you.
We take all complaints very seriously and will promptly respond after receiving written notification of your concern.
When you visit our website, we may collect certain information such as your browser type and operating system, as well as the website you visited before coming to ours. This information is used in an aggregated form to analyze how people use our website, so that we can improve our service.
Our website may contain links to other websites not owned or controlled by us. These links are provided for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement, or approval of these websites.