Hundreds of Aussies have been scammed by online ticket resellers, after paying inflated prices for tickets that don’t exist. The Australian Competition and Consumer Commission (ACCC) has received hundreds of complaints about ticket reseller Viagogo, and is now taking the Swiss-based company to court.
Viagogo describes itself as an online ticket marketplace that allows consumers to buy and sell tickets to sporting events, concerts and plays. But it is alleged that it is engaging in misleading and deceptive conduct by selling invalid or fake tickets, at inflated prices. (ABC News)
Last year a Melbourne teenager purchased a $257 ticket to The Book of Mormon on the Viagogo site, but was turned away at the theatre because the ticket was invalid. Just last week, a Perth woman spent more than $1,200 on fake tickets for a Guns N’ Roses concert.
Hundreds of complaints have also been made about similar websites Stubhub and TicketmasterResale. The ACCC also alleges that these websites fail to disclose significant and unavoidable fees upfront in the ticket price, including a 27.6 per cent booking fee for most events.
A price check revealed prices for three Ashes tickets increased by 29 per cent to $426.82, once the booking and handling fees were included. (Sydney Morning Herald)
Consumers are being warned to steer clear of these websites and stick to official vendors.